How to fill out automatic withdrawal information on behalf of a tenant
Access the "Documents" section of the lease.
Locate the "Withdrawal Authorization" for the wanted tenant option under "Consents and Authorizations".
Click on "Complete in the presence of the tenant".
A confirmation window will open. Make sure you are in the presence of the tenant, check the box to confirm, then click "Confirm".
In the "Account Holder" section, fill in the tenant's information:
Select "An individual" or "A business"
Enter the account holder's name
Enter the email address and phone number
Specify the complete address
Click "Next" to proceed to the banking information.
In the "Account Information" section, enter:
The account name
The name of the financial institution
The account number
The transit number
The institution number
Review the summary of the entered information.
At the preview stage, review the pre-authorized debit agreement with the tenant.
Check the box to confirm that you have read and agreed to the terms.
Click "Confirm" to finalize the automatic withdrawal setup.
Important: Make sure you have the explicit authorization of the tenant and are in their presence when entering this sensitive information.